Thanks Roy When I was at the Manchester show the Rhyno and Powertouch looked very similar, Linda likes the colour of the powertouch I spoke to the reps on both stands excluding the obvious reps reply ours is better they seem very similar except the Rhyno, both wheels have to be engaged separately, which is not a problem for me as I can get to both sides of the van when sited at the side of the house.
I'm sure the DIY installation technically would be no problem for me it's the physical side of doing the job that I don't think I'm up to especially now my arm has deteriorated, the weekly physio and ultra sound, appearers not to be working, she did say if there was no improvement this week that she'll refer me back to the specialist to see if we can try some thing else.
I've sent Powertouch an email re their price match offer thats mentioned on their web site lets see what that brings. A lot of People do post about the great after sales service they get from powertouch which is good, but it could also mean that the mover brakes easily hence the number of people praising the after sales ?
I had a powrtouch fitted 2 years ago, at the moment I have never had problem with it. I have spoken to a lot of people who have them and only 2 had a problem. The first one rang powrtouch and they fixed it with no questions asked. The other problem that I have heard of was someone couldn't get it to work at all. The problem was resolved in 5 minutes, that is the time it took to buy a new battery. The bonus with powrtouch is they will fit it wherever you want.
Thanks Paul I took a look on their website as I'd not heard of them, it seems you got yours when they were considerably cheaper than they are now, it's £999 fitted, thanks anyway for your information.
I've received a reply to my email from Powrtouch which makes things a little more interesting, they checked the price on Rhynos website and have price matched with Rhyno, the problem is my new caravan weighs in at 1360 kg so they state I'll need the Powrtouch Heavy Duty Single which normally sells fitted at £1,035 so they have priced matched their heavy duty against the Rhyno heavy duty which sells for £775 which is a good offer.
The problem is that I don't need the heavy duty Rhyno as the standard Rhyno mover at £699 fitted, is rated to 1800 kg, my caravan is well with in it's capabilities according to the rep I spoke to on the Rhyno stand, I've emailed Rhyno to clarify which mover I need for the caravan.
Now there's a further difference I've noticed between the Powrtouch and the Rhyno it's the weight, the Rhyno is 8Kilos lighter weighing in at 29kilos against the Powrtouch at 37kilos. Not a big difference you may think but its the difference in weight between a 85 amphour and a 110 amphour battery and I'll need to have a 110 when I get a motor mover, a point not to be over looked.
I'll have to wait to see what Rhyno's response is to my email.
Aidan, are you getting a Powered Engagement system or a Manual Engagement system. The Manual system can (IMHO) be quite hard (physically) to engage sometimes. The Powrtouch Powratuator can be retro fitted if your condition gets worse, does Rhyno do a similar system?
Thats the difference that I first noticed at the show as I mentioned earlier, it's an important consideration for me with my limb weakness, so we physically tried each mover when each wheel is done separately I found it OK Linda had no problems. We've been told that it takes a considerable effort to put both on at the same time with the actuator bar, which you cant do with the Rhyno as their movers can not have a actuator bar fitted and there is no Powered Engagement system.
So if you can not get to one side of the caravan then a Rhyno's not the unit to go for, although the Rhyno rep did say you can leave the mover pressed against the Tyre with out problems I'm not sure about that, I'd not be to happy leaving it that way you could end up with a deformed tyre IMHO.
As I can get to both sides of the caravan (more so with this longer caravan) it's not going to be a problem for us but its a good point you raise Trooper
I spent a long time looking at all the movers a few years ago, and after looking at the pros and cons of all of them, i plumbed for the Truma SE power engaged, it was the most expensive, but it certainly has been brilliant, it takes very little power from the battery, there are no bars to use, I have swapped it from one caravan to my current one which was very simple.
It was most certainly the best thing I have ever bought, it will climb large inclines and also goes across very muddy ground, I could never be without it.
Thanks sailor they are a very nice and would do the job but at £1385 for the model you had fitted and £995 for the standard soft start model I'm a bit reluctant to spend that much if £699 gets me a good reliable mover thanks for your information as I've seen they weigh in at a low 33kg.
I got a reply from Rhyno to the inquiry form I filled in on their website unfortunately I got what seems to be a standard reply email that just shows the models they sell with prices, no recommended mover for my model of caravan which is disappointing considering they asked for my caravan make and model on the inquiry form, I don't understand the logic behind that, I'll need to send them another email, not a good start to inspire confidence .
I came across a report on an other forum which went into a lot more detail and research on motor movers Here it seems he came to the conclusion that I'm slowly reaching once I get a reply from Rhyno.
I did an Internet search for 110 amp-hour batteries and found a company local to me had them in their January sale at £59.99 so I popped over and got one, I also took the opportunity to look at Awnings which I'll leave for a later time and separate topic thread.
After Mike (trooper) raised the question about Engagement system I was pondering which mover to go for if I went for the Rhyno I'd be unable to retro fit an engagement system powered or otherwise that applied the rollers together on to the wheels.
My decision was helped when Rhyno informed me they had put the price quoted in their email up, whilst I'd been waiting for them to answer my query to that email.
I've now ordered the powrtouch heavy duty mover which they have kept at their original price match offer, disregarding the Rhyno price increase.
It's to be delivered on the 13th Feb and the fitter will call as soon as we get the caravan, which is still due to be delivered on the 18th Feb.
8.10am this morning the mover was delivered as arranged plus it had the actuator bar, this surprised me as I was not expecting that to be included in the price match, it's handy though we can now try it to see how difficult or easy it is to use.
The fitter phoned yesterday and arrange to fit the mover on Thursday the day after we pick up the caravan.
It's suprising how heavy the mover parts feel when holding them in the boxes.
I've got to say the service I'm receiving from Powrwheel is exceptional, having refused the new caravan I contacted the fitter to explain the situation we had a good chat and he told me to ring him when I had a definite date for the caravan.
Next day I was at the hospital when Linda got a call from the Powrwheel office explaining they had put a deferment on the out standing payment for the mover until it's been fitted which I thought was an excellent idea. They do go the extra mile to make sure your happy with their product and service.
I've also noticed something else today, if your reading this page and the google add is showing at the top of the page, you'll see that the price match deal direct from Powrwheel that I got, is a lot cheaper than the Ebay powrwheel deals shown in the google adds
If you have been reading my exploits re the new caravan you'll see the problems it has on this thread.
Unfortunately the original fitter was rushed into hospital for major heart surgery he is a very nice gentleman to talk too I hope every thing goes well, and he is back on his feet soon.
Powrmover had arranged for another fitter to install the mover on the replacement caravan, as this fell through (see above) I phoned them and explained the situation, they have put the order in pending until we know better when/if we manage to get a new caravan (we may end up sticking with our current caravan in which case we'll have the mover fitted to it) at their suggestion they are also going to restart the guarantee from the date when mover is finally fitted.
If only they made and sold caravans my world would be a better place ;D